Question 1

How do I find suitable workers' accommodation?

Accepted Answer

On the properties page, enter your work location, dates, and the number of people. Refine the results with filters such as property type (workers' room, workers' apartment, guesthouse), amenities, and price. Alternatively, browse the map view directly in the region of your assignment.

Question 2

How do I send an inquiry to a host?

Accepted Answer

Open the property listing and use the inquiry form: select your dates and group size and add a short message for the host, for example about your project or any extras you need. The host is notified automatically and replies with an offer.

Question 3

Is an inquiry binding?

Accepted Answer

No. Your inquiry is non-binding and free of charge. You can withdraw it at any time as long as you have not accepted an offer. A binding booking is only created once you accept the host's offer and the host confirms the booking.

Question 4

Can I inquire about several properties at the same time?

Accepted Answer

Yes, you can send as many non-binding inquiries in parallel as you like — for example when comparing options for a crew. Use the favorites list to save interesting properties and keep an overview.

Question 5

How does booking work on MonteurQuartiere?

Accepted Answer

Booking happens in four steps: you send a non-binding inquiry, the host replies with an offer including a price, you accept the offer, and the host confirms the booking. Afterwards you coordinate arrival and details directly with the host.

Question 6

How do I know whether a property is available?

Accepted Answer

Many hosts maintain an availability calendar shown directly on the listing. Since occupancy can change at short notice, an inquiry is the most reliable way: the host checks your requested dates and confirms availability in their offer.

Question 7

Can I cancel an inquiry or booking?

Accepted Answer

You can withdraw an open inquiry at any time, free of charge. Once you have accepted an offer and the host has confirmed, the terms agreed with the host apply — contact the host directly to arrange a cancellation in that case.

Question 8

What happens after a booking is confirmed?

Accepted Answer

After confirmation you receive everything needed to coordinate your stay and can view the host's contact details. Arrival time, key handover, and special arrangements are settled directly between you. After the completed stay you can review the property.

Question 9

How do I create a listing for my property?

Accepted Answer

Register for free and start the listing wizard. It guides you step by step through all details: property type, location, photos, amenities, prices, and availability. Then publish the listing and guests can find you immediately.

Question 10

What does it cost to list as a host?

Accepted Answer

Creating and publishing listings is free at launch. There are no base fees and no hidden costs. Should this change in the future, we will inform you in advance and transparently.

Question 11

How do I handle guest inquiries?

Accepted Answer

All inquiries land in your dashboard inbox. You see the dates, group size, and the guest's message, and you reply with an offer including a price — or decline the inquiry. Once the guest accepts your offer, you confirm the booking with one click.

Question 12

How do I keep my availability up to date?

Accepted Answer

In the dashboard you maintain the availability calendar for each property and unit. Confirmed bookings are entered automatically; block off-platform periods manually. A well-maintained calendar improves your search placement and reduces inquiries for booked periods.

Question 13

What does MonteurQuartiere cost for guests?

Accepted Answer

The platform is completely free for guests: searching, saving properties, and sending inquiries. You only pay the price agreed with the host for the accommodation itself.

Question 14

How do I pay for the accommodation?

Accepted Answer

MonteurQuartiere does not process payments. Payment is handled directly between you and the host — for example by bank transfer or on site. You agree on the exact terms as part of the offer.

Question 15

Who sets the price for a property?

Accepted Answer

The price is set exclusively by the host. Many listings show guide prices per night or per person; the final price for your dates arrives with the host's individual offer in response to your inquiry.

Question 16

Are there hidden fees or commissions?

Accepted Answer

No. At launch, MonteurQuartiere charges neither booking fees for guests nor commissions for hosts. The price stated in the host's offer is the price you pay.

Question 17

How do I create an account?

Accepted Answer

Click “Register” and sign up with your email address and a password, or use Google sign-in. You need an account for non-binding inquiries and the favorites list; browsing and search work without signing in.

Question 18

What does the verification badge on listings mean?

Accepted Answer

Listings and hosts with a verification badge have been reviewed by our team — for example regarding their identity and the accuracy of listing details. The badge helps you spot trustworthy offers faster, but does not replace checking the offer yourself.

Question 19

How do reviews work?

Accepted Answer

Guests can only review a property after a completed, confirmed stay. This ensures reviews are based on real experiences. Reviews appear on the listing and help other workers and teams choose.

Question 20

How can I delete my account?

Accepted Answer

You can request deletion of your account in your account's security settings. Your personal data is then removed in line with our privacy policy. If you have questions, contact hallo@monteurquartiere.de.

Question 21

How is my personal data protected?

Accepted Answer

We process your data in accordance with the GDPR and use it exclusively to operate the platform. All connections are encrypted. Please see our privacy policy for details.

Question 22

Who can see my contact details?

Accepted Answer

Your contact details stay protected: a host sees your inquiry with your message; full contact details are exchanged between the parties only once a booking is confirmed. Contact data a host voluntarily publishes on their listing is visible to all visitors.

Question 23

How do I recognize trustworthy listings?

Accepted Answer

Look for the verification badge, complete details with genuine photos, and reviews from past guests. Reputable hosts respond promptly and provide a transparent offer with a clear price. Never pay third parties outside the agreed terms.

Question 24

How do I reach support?

Accepted Answer

You can reach our support team by email at hallo@monteurquartiere.de. You can also find more answers in our help center. We usually get back to you within 24 hours.

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